Payment Method Options
1. Bank transfer
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.
Account Name: EBC Limited LTD.
Bank Name: ProCredit Bank (Bulgaria) EAD
IBAN : Euro : BG42PRCB92301421878115
If you don’t have a PayPal account, the system will allow you to make a temporary one, so you can pay using your Credit or Debit card.
You can use your credit or debit card on PayPal also if you don’t have PayPal account.
3. Payment by Debit / Credit Card – General Information
We accept payments paid by the following bank cards : Visa , Visa Electron , V PAY , MasterCard, Maestro, MasterCardElectronic.
Please pay attention that your V PAY or MasterCard Electronic cards will be accepted, only if they are registered for participation in the following schemes : Verified by Visa or MasterCard SecureCode.
If you have paid with your credit, debit or pre-paid card, the sum will be accrued only after the goods have been sent to the delivery address. We will send you an e-mail in order to receive your confirmation that the goods have been sent.
- Additional information for Foreign Customers .
The currency of the payments with a credit / debit cards is in Bulgarian Leva (BGN).
When you pay by credit card listed on the site , product price will be converted to Bulgarian Leva (BGN) – the transaction payment currency, using the fix conversion rate of Bulgarian National Bank : 1 EUR = 1.95583 BGN.
Example : product price = 50 euro , the payment by card will be 50 * 1.95583 = 97.79 BGN
- In order to guard you against fraud during payment with your Visa or MasterCard card , we apply best practices recommended by the international card organizations:
- The security during entry and transport of card data is provided by the use of an SSL protocol for encryption of the connection between our server and the payment server of our servicing bank.
- The authenticity of your card is checked by the verification of the card verification value (CVV2)
- In addition, for your identification as the authentic cardholder, the payment server of our servicing bank supports the authentication schemes of the international card organizations – “Verified by Visa” and “MasterCard SecureCode”.
How to pay by Credit / Debit Card?
- Make your online order and fill all your details (full name , address , phone and etc. ) You will automatically receive copy of your order by e-mail.
- Our customer center will send to you by e-mail Proforma Invoice. Please , check well, if the order , the shipping cost and the payment options are correct.
- Final confirmation. In case you choose to pay by Credit/Debit Card you will receive link for credit / debit card payment directly to our Bank Account : “UBB – United Bulgarian Bank “.
YOU DO NOT NEED TO PAY BEFORE YOUR FINAL ORDER CONFIRMATION
For All Orders with Verified Payments
Same-Day Shipping Guarantee
SHIPPING INFORMATION - PLEASE READ THIS
ORDERS LOWER THAN 80 EUROS:
Registered Post € 6.00 – Delivery time – around 10 working days
DHL € 18.00 – Delivery time – around 1-2 working days
ORDERS HIGHER THAN 80 EUROS:
FREE SHIPPING Registered Post. Delivery time – around 10 working days
DHL € 18.00 – Delivery time – around 1-2 working days
FOR EXPRESS DELIVERY:
Price – € 18.00
Delivery time – express delivery 1-2 working days.
ALL ORDERS WILL BE SHIPPED THE DAY AFTER THE PAYMENT CONFIRMATION.
Our main goal is you to be satisfied from our products and service. If, for any reason, you are not satisfied with some product, please inform us within 7 days after receiving your order. We will appreciate, if you explain us the exact problem. We will process an exchange or money refund.
If you have difficulties with online ordering or you need some advice, please, email us and explain to us what do you need. We will do everything to help you to success.
Please, email us on: email@example.com. Thank you!
Returns and right of withdrawal
You have the right of withdrawal during fourteen (14) days as of the day following the delivery of the product ,provided by law to return the items.
All products must be unopened and unsealed and there shouldn’t be any sign of use .
Prior to any return of a product or withdrawal of a service, the buyer must notify its intention to retract through an unambiguous declaration via:
- An Email at the following email address: firstname.lastname@example.org
- Contact us blank
This period is considered respected if you return the products before the expiration of the period of fourteen days. You will be responsible for the direct costs of returning the property.
In case of exercise of the right of withdrawal, you can return to us your Products after reception by respecting the following modalities:
- You must return the products to us without undue delay and at the latest within fourteen (14) days from the communication of your withdrawal decision.
- Products must imperatively be returned properly protected in their original packaging, in a perfect state of resale (not damaged, used or soiled by the customer).
The return costs are exclusively your responsibility.
The return of all ordered products will result in a refund or a credit equal to the purchase price of the purchased products.
The partial return of some of the ordered products will result in the refund of the returned products. Initial delivery charges will not be refunded.
We may withhold reimbursement until we have received the products.